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9781260474183
9781260474183
A New York Times bestseller, Crucial Conversations is a business communications classic, modernized for todays workplace. At the core of every successful conversation lies the free flow of relevant information. When it comes to relationships, in any form, communication is key. In business, it can make or break a career. So, how do you get your point across effectively, productively, and respectfully? Introspective and educational, utilizing real-life experiences and examples, this book helps readers understand the methodology behind effective communication. From high-stakes discussions to more personal head-to-heads, this updated edition offers guidance on the following: Digital advice for conversations through screen and textIdentifying a core issue, while allowing time to process and...
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